VoIP has quickly become the primary phone solution in the telecom space and has quickly replaced the popularity and need for traditional phone systems.
If your organization is still relying on traditional telephony your technology may be out of date and you may be paying too much for out-of-date and poor-performing technology.
Poor-performing traditional phone services often lead to poor productivity and poor communication between employees and customers.
Coeo knows how vital a reliable phone service is and has helped thousands of customers with their phone system by delivering a VoIP solution.
We want to educate you on VoIP and why it has become the primary phone solution for many organizations so you can determine if it is a good fit for your organization.
By the end of this article, you will know what a VoIP phone solution is, why it has become the primary phone solution, and if it is the right phone solution for your organization.
What is VoIP?
Voice over Internet Protocol (VoIP) is a technology that uses IP protocol to allow you to make and receive calls over the internet.
Driven by the large number of employees working remotely, VoIP has become the primary phone solution for many organizations across most industries.
VoIP is delivered over the internet so it requires little to no hardware at your physical location making it a better solution for employees working remotely.
A VoIP provider only needs to install an SBC at the location which is managed by that provider while a traditional phone system requires significantly more hardware to be installed at your location.
A VoIP connection is integrated into your phone system by a VoIP provider who manages the hardware and services from their data centers the same way a traditional phone provider manages legacy phone systems.
VoIP technology functions by taking your analog signal and converting it to a digital voice signal that is then sent to your VoIP provider.
The VoIP provider receives the signal and connects it to the Public Switch Telephone Network (PSTN), allowing you to make and receive calls over the internet.
Why VoIP has become the primary phone solution
Cloud-based solutions have become the main technology for any solution in the telecom industry.
VoIP, being a cloud-based solution, has become the primary phone solution that organizations are migrating towards.
A few reasons why VoIP has become the primary phone solution include:
● Cost savings
With VoIP, there is little to no hardware which eliminates the need for hardware and installation expenses.
In addition, with limited hardware, there is minimal maintenance that needs to be taken care of which eliminates that cost as well.
Because VoIP is a less expensive solution overall, many organizations have migrated to this technology.
● Better scalability
Another reason VoIP has become the primary phone solution in the telecom industry is its ability to scale as your organization grows.
Since there is minimal hardware required for the solution, it is much easier to add multiple phone numbers when required for your organization.
Adding new lines does not require additional installation or hardware costs.
● More flexibility
VoIP has greater flexibility and allows you to make and receive calls from anywhere with an internet connection using any device with the ability to connect to the internet.
With the increase in the number of people working remotely, VoIP has made it easier to make and receive calls from anywhere employees may be working.
Because of this, VoIP has become increasingly popular as the best solution to integrate with a remote or hybrid remote work environment.
● Ease of use
Another major reason why VoIP has become so popular in the telecom space is because of how easy it is to understand and use the solution.
Traditional phone services require more hardware making it much more complex with many moving parts.
VoIP, on the other hand, connects to the internet and does not require any wires or other types of hardware. This makes it more simplistic and easier to install, manage, and maintain internally.
Is VoIP the right solution for your organization?
VoIP is a new technology and has quickly become the primary phone solution for most industries. Most any organization will benefit from a VoIP solution.
Traditional phone services are becoming obsolete and more expensive to manage and maintain while cloud-based phone services are the new technology that most organizations are switching to.
VoIP is a good fit for your organization if you need a more flexible solution with more features at a lower cost.
Cloud-based technology has become the main solution not just for phone systems but for almost everything else in the telecommunications industry.
If your organization still has a traditional phone system, you may be overpaying for an unreliable phone system.
If you would like an upgraded phone system while also shrinking the cost of your phone bill, a VoIP phone solution may be a good fit for your organization.
Next steps to purchasing a VoIP phone system
VoIP is a good fit for your organization if you need a more flexible solution with more features at a lower cost. This will help you determine if you’re ready to upgrade your phone system to a VoIP phone solution.
No one wants an underperforming or out-of-date phone system. If your organization is unable to make high quality calls with your current phone service, your employees will be unable to communicate with each other or with customers.
A legacy phone system will likely result in poor productivity and poor customer relationships.
Coeo has delivered thousands of VoIP phone systems to customers as a way to upgrade their unreliable or poor-performing phone systems.
We know how important a reliable phone system is and want to give you information on VoIP and why it is the primary phone solution today so you can determine if it is the right fit for your organization.
If you would like to speak with our team to learn more about VoIP phone systems or ask any questions you may have you can schedule an appointment. 
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