Calling Packages for Microsoft Teams, Deployed Instantly

Allows organizations to connect their telephony infrastructure to Microsoft Teams, enabling voice services through the organization's chosen telephony provider.

Requires expertise in Session Border Controllers (SBCs) and telephony integration.

High flexibility in choosing telephony providers and managing voice routing.

Full control over the telephony environment, including security and failover configurations.

Potentially higher initial costs due to SBCs and ongoing maintenance. Costs vary based on the provider and setup complexity.

Requires in-house or third-party support for SBCs and telephony infrastructure.

Highly scalable, but requires additional infrastructure as the organization grows.

Full responsibility for security.

Broad global reach, depending on the telephony provider chosen by the organization.

Can be integrated with existing on-premises telephony infrastructure.

Allows organizations to connect with certified telephony operators directly through Microsoft Teams without the need for on-premise infrastructure.

Simplified setup through Microsoft Teams admin center with minimal configuration required.

Less flexible; limited to the certified operators available through the Microsoft Operator Connect program.

Limited control; most management and configuration are handled by the operator.

Generally lower upfront costs; pricing depends on the operator and selected plans, with costs bundled into a single bill.

Support is primarily handled by the operator, with minimal in-house management.

Easily scalable with scalability managed by the service provider.

Security is largely managed by the operator.

Dependent on the operator's coverage; some operators may have regional limitations.

Integration options are limited to what the operator provides, with less compatibility with existing on-premises systems.