If your organization is experiencing poor network security, network performance, call breakups, or call drops, you may want to consider switching to a WAN provider.
Poor network performance and phone services can lead to poor productivity from your employees.
Additionally, you may be experiencing some of these problems without even knowing it.
Understanding the most common reasons why organizations switch to a Wide Area Network (WAN) provider will help you evaluate if any of the problems listed in this article are affecting your organization.
Coeo has helped thousands of customers switch providers and has improved their network and phone solutions by delivering leading-edge telecommunications solutions to them.
We want to inform you of the most common reasons why organizations switch to a WAN provider so you will know if switching providers is a good decision for your organization.
By the end of this article, you will understand the most common reasons why organizations switch to a WAN provider.
Most common reasons why organizations switch to a WAN provider
If you are experiencing poor performance from your network and related services you may want to switch to a provider that better meets the needs of your organization.
Some of the most common reasons why organizations switch providers include:
1. Solution failure
One of the main reasons why your organization may want to switch to a WAN provider is if you are experiencing solution failure.
If your telecommunications solutions are not performing properly, it may be time to look for a new provider.
Solution failure, depending on the solution, can result in very negative for your organization if not fixed.
A lack of productivity can be a result of solution failure which can lead to poor customer relationships, lost customers, and lost revenue.
2. Cost savings
Another main reason why organizations switch providers is to save money.
Telecommunication solutions can be expensive and if your organization is overpaying for out-of-date technology or relying on a provider that is charging too much for its services, you may want to consider switching providers.
For example, your organization may be using a traditional legacy phone system. In many cases, organizations using legacy systems overpay for poor-performing services.
Traditional phone systems typically require hardware to be installed at your organization’s locations which results in a more expensive solution.
Conversely, cloud-based solutions like VoIP require little to no hardware saving both money and space.
In addition, your organization could be using a provider that overcharges for their services.
It is important to research the market and compare solutions and prices from different providers so you can determine if you are overpaying for services or paying market rates for the services you receive.
3. Consolidating the number of vendors
Your organization may be using multiple vendors for different services. This can be inefficient and cause maintenance and communication issues. These inefficiencies often result in overpaying for services.
In this case, switching to a single provider that can provide all of the solutions your organization needs will help you better manage and maintain your technology.
In addition, since you will not have to pay for multiple services separately across multiple providers, you will be able to save money on the price of your solutions.
The best solutions address a wide range of objectives making it easier and more efficient to consolidate providers.
SD-WAN is an example of a solution that consolidates services from a variety of vendors.
An SD-WAN solution can help your organization with vendor management by delivering flexibility to your underlay network and providing connection tracking.
Switching to a provider that offers all of the solutions your organization needs will help you avoid solution management issues, communication issues between your organization and your provider, and overpaying for services.
4. Poor network security
Network security is an important aspect of IT. If you or your provider fail to prioritize network security, your organization may be a victim of a cyberattack resulting in damage to your network.
Without proper network security, your organization may become a victim of a cyberattack resulting in hundreds of thousands or even millions of dollars in costs to repair the network.
There are a few ways your organization can test its network security as a way to identify any vulnerabilities it may have. Penetration testing and vulnerability scans are two ways to test your network security.
If your organization has suffered a cyberattack of any kind or any network vulnerabilities with your current provider, it is important for your organization to migrate to a provider with better network security.
5. Organization is growing with the inability to scale IT infrastructure
If your organization is growing, your IT infrastructure must have the ability to scale with that growth.
Growing organizations typically need more bandwidth, better security, and more phone numbers, making growth difficult with out-of-date technology.
Older technology, or technology that does not utilize the cloud, requires hardware to be integrated at your locations making it difficult to scale and resulting in higher costs.
For example, your organization may have a traditional phone service with a legacy provider.
In this situation, if you need to add a bundle of new phone lines, it will be much more difficult to add with the amount of hardware required and will cost much more money than using a cloud-based phone solution.
Switching to a new provider to integrate cloud-based technology can benefit your organization if you are looking to grow and scale.
If you would like to learn more about SD-WAN, you can check out our SD-WAN Buyer's Guide:
Next steps to switching to a WAN provider
Now you know the most common reasons why organizations switch to a WAN provider. This will help your organization evaluate your current network and identify any issues with it.
If your organization is experiencing any of the issues discussed in this article, you may benefit from switching to a WAN provider.
Coeo has helped thousands of customers with their IT infrastructure by migrating them to our network.
We want you to understand the reasons most organizations switch to a WAN provider so you can determine if your organization will be better served by making this transition.
If you would like to speak with our team to learn more about switching to a WAN provider or ask any questions you may have you can schedule an appointment. 
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