If your organization is using a poor-performing phone solution, it can lead to poor communication and a lack of productivity from employees.
When considering a cloud-based phone solution to improve your phone service, it is important you know who the top cloud-based phone providers are so you can determine which provider offers the best alternative to meet your needs.
If you are looking to improve your phone solution, you may not know which provider is the most reliable on the market.
Knowing who the top cloud-based phone providers in the US are will educate you regarding which reliable phone provider offers the solution that best meets your organization’s needs.
Coeo knows how important a reliable phone solution is to an organization and has delivered thousands of cloud-based phone solutions to improve their phone service.
We want you to know who the top cloud-based phone providers are so you can determine which provider is the best solution for your organization.
By the end of this article, you will know who the top five cloud-based phone providers in the US are and which one might offer the best solution for your organization.
Top 5 cloud-based phone providers
When your organization is looking to purchase a cloud-based phone solution to improve your current phone service, it’s important to be familiar with the best options in order to determine which provider and solution to use.
Knowing who the top providers are will ensure you will be provided with a reliable solution that will improve your current service.
For clarification, Coeo is not featured on this list. The top cloud-based phone providers in the US, in no particular order, include:
1. RingCentral
RingCentral is one of the more popular cloud-based phone providers on the market.
Established in 1999 and headquartered in Belmont, California, RingCentral focuses more on unified communications and collaboration solutions that provide voice calls, video conferencing, instant messaging, and other collaboration tools.
RingCentral offers three different plans with varying features and prices for organizations of all sizes to choose from.
2. 8x8
8x8 is another cloud-based phone provider headquartered in San Jose, California, that was established in 1987. 8x8 offers services such as voice calls, video conferencing, and chat messaging.
They also specialize in contact center solutions enabling your organization to improve external communication with CCaaS solutions.
Their services enable you to improve customer communication and engagement to enhance customer relationships.
Their contact center solutions are also highly scalable making it easier to add users and additional call features enabling you to scale your solution to your growing organization.
3. Vonage
Established in 2001 and headquartered in Holmdel, New Jersey, Vonage is a cloud-based provider that delivers unified communications including features such as voice calls, video conferencing, and other collaboration tools.
Vonage specializes in cloud-based solutions ensuring greater scalability and flexibility with all the solutions they offer. Vonage also offers plans that cater to specific industries.
Some industries have unique telecom challenges and are going to have different requirements when it comes to the specific needs of their phone solutions.
For example, a healthcare organization is going to have different phone requirements than a retail organization in order to maintain a HIPAA-compliant communication system.
Vonage enables your organization to choose a solution based on your industry to ensure you find the right features for your organization.
4. Nextiva
Nextiva was established in 2005 and is headquartered in Scottsdale, Arizona. Nextiva specializes in helping organizations grow faster and alters its solutions to help its customers achieve this.
Nextiva offers three unified communication plans with varying prices and features.
Additionally, Nextiva also offers prices that scale lower with increasing users so that your organization can grow and add users while also paying less per user for your phone solution.
5. Dialpad
Dialpad was established in 2011 and is headquartered in San Francisco, California. Dialpad is a cloud-based phone provider that specializes in AI-powered software and supports international calling.
Their cloud-based phone solutions support call and text messages to over 50 countries making it one of the most global phone providers on the market.
Dialpad also enables you to choose from 25 different ring groups so you can identify where calls are coming from and immediately route them to the most appropriate department or extension number.
Which cloud-based phone provider offers the best solution for your organization?
Now you know who the top five cloud-based phone providers are. It is important you know the top five cloud-based providers so you know the most reliable providers you can choose from.
It is also important to know which provider is the best fit for your organization so you can determine which provider to go with.
If your organization is looking for a reliable, well-rounded unified communication solution, RingCentral might be the best provider for your organization.
However, if your organization is looking for a contact solution to improve communication with customers that has the ability to scale with your growing business, an 8x8 contact solution may be the best fit for your organization.
Vonage can help improve your organization’s phone solution regardless of your industry.
For example, if you are a healthcare organization and are looking for an industry-specific solution that is HIPAA-compliant, you may want to use Vonage as your provider.
If your organization is growing quickly and looking for a reliable phone solution that can scale in a cost-effective manner, Nextiva may be the best provider for your organization.
Lastly, if your organization works with many international customers and is finding it difficult to communicate with them or is overpaying for international calling, Dialpad may be a good fit for your organization.
Next steps to determine the cloud-based provider that best fits your organization
Now you know who the top five cloud-based phone providers in the US are. This will help you identify a reliable phone solution and determine the provider that is best fit for your organization.
No one wants to use a poor-performing phone service where your employees experience call breakups or drops when communicating with each other and with customers.
These telecom challenges result in tarnished customer relationships and a lack of employee productivity that can lead to lost revenue and customers.
Coeo knows how important a reliable phone solution is to an organization and has delivered cloud-based phone solutions to thousands of customers to improve their phone service.
We want you to know who the top cloud-based phone providers on the market are so you can determine which provider offers the best solution for your organization.
If you would like to speak with our team to learn more about cloud-based phone providers and solutions or ask any questions you may have you can schedule an appointment.
Now that you understand the top five cloud-based phone providers and which one is the best fit for your organization, read this article to learn about the cloud-based phone solutions that Coeo offers:
