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What is Coeo Next-Gen POTS and Is it Right for Your Organization?

November 1st, 2024 | 4 min. read

By Jordan Pioth

Business man talking on phone at a desk

In 2022 the Federal Communications Commission required customers and resellers of POTS lines services to transition to an alternative service by August 2nd of 2022.

As a result, some carriers and resellers were forced to exit the business completely while others made changes to their services that raised the prices significantly.

Most organizations have not been satisfied with the forced transition that occurred as a result of their provider having to make changes to their service.

If your organization is paying too much for your phone service following the forced change, it may be time to look into a new POTS service.

Coeo understands how important a reliable phone service is to an organization and has helped thousands of organizations migrate to a next-gen POTS solution to improve their phone reliability.

We want you to understand what Coeo’s Next-Gen POTS solution is so you can determine if it can benefit your organization.

By the end of this article, you will understand what Coeo’s Next-Gen POTS is, the features and functions of the solution, and whether it is a good choice for your organization.

What is Coeo’s Next-Gen POTS?

If your organization has a poor-performing phone service or has a current POTS solution that is too expensive, it can be frustrating to pay too much money for an unreliable service.

Coeo’s Next-Gen POTS lines are designed to improve phone reliability. While a Next-Gen POTS solution is typically not used as a primary phone solution, it is better used as a backup safety solution for elevator lines and automated security gate access even if primary phones are brought down.

In addition to having poor performance, organizations with existing legacy phone systems find that it’s very expensive to maintain their legacy systems.

It is important to remain compliant with the FCC to abandon any outdated copper lines within your infrastructure and improve reliability while decreasing costs and Coeo’s Next-Gen POTS solution can help your organization accomplish this.

If you would like to speak with our team to learn more about Next-Gen POTS, or any other phone solution, or ask any questions you may have you can schedule an appointment.TALK TO AN EXPERT

The features and benefits of Coeo’s Next-Gen POTS

Coeo’s Next-Gen POTS provides many features and benefits to organizations looking to install them as backup lines. These features and benefits include:

Technical support and active monitoring

If your organization does not have an IT team or has a team that is focused on other business initiatives within the organization, it can be difficult to monitor your Next-Gen POTS solution internally.

When working with Coeo, we provide your organization with a dedicated team of resources to help you along your journey with Coeo.

As a result of this, your organization will constantly have access to our technical support team to answer any technical questions or concerns you may have with the service.

Additionally, your solution will receive 24/7 active monitoring with service status alerts that notify you if your service needs to be updated or if there are issues with the service.

This ensures that your solution will be monitored by Coeo so your team does not have to.

Cost savings

Coeo’s Next-Gen POTS is less expensive so your organization will likely save money. Traditional POTS phone services are outdated and typically require significant investments to maintain and improve phone performance.

To combat the soaring prices of analog lines, a next-gen POTS solution will improve your phone performance while also decreasing its cost.

Traditional copper wire phone services cost between $65-$125 per month per user while Coeo’s Next-Gen POTS solution can cost as little as $35-$55 per month per user.

Ability to comply with various fire codes and HIPPA

If your organization still uses an out-of-date phone service, not only will it perform poorly, but it can also be difficult to meet updated legal requirements.

The FCC mandated that customers and resellers of POTS line services must transition to an alternate service on or before August 2, 2022. This makes it much more difficult to continue using out-of-date copper phone services for things like elevator lines.

Coeo’s Next-Gen POTS solution meets or exceeds national, state, and local building and fire codes and is also HIPPA compliant for medical, pharmacy, and insurance environments.

Is Coeo’s Next-Gen POTS the best solution for your organization?

Now you understand what Coeo’s Next-Gen POTS solution is and the features and benefits of the solution. However, it is also important to understand whether this solution is the best choice for your organization.

If your organization is looking for a reliable backup phone solution that contains the highest quality of equipment to improve reliability and security for elevator lines for better safety, a Next-Gen POTS solution may be a good fit.

Additionally, if your organization is not satisfied with the forced transition by the FCC and your provider, migrating to Coeo’s Next-Gen POTS solution may be a good fit.

However, if your organization has an out-of-date phone solution that does not comply with the rules and regulations set by the FCC, Coeo’s Next-Gen POTS may also be a good choice.

Lastly, if your organization is currently paying too much money for your POTS service, Coeo’s Next-Gen POTS may be a good fit to improve the cost of your phone solution.

Determining whether Coeo’s Next-Gen POTS solution is the best choice for your organization

Now you understand what Coeo’s Next-Gen POTS solution is, the features and benefits of the solution, and whether it is the right choice for your organization. This will help you determine if your organization should invest in Coeo’s Next-Gen POTS solution.

No organization can operate effectively without a reliable backup phone service that ensures things like elevator lines are still able to be used even when the primary phone solution is down.

These issues will adversely affect an organization since compliance requirements are violated. This can result in legal consequences placed on your organization.

Additionally, if your provider was forced to make changes as a result of the new FCC order, you may be paying a ridiculous amount of money for your current POTS solution.

To avoid all of these issues, Coeo’s Next-Gen POTS solution may be a good choice to improve your organization’s phone service performance and save money.

Coeo understands how important reliable backup phone service, FCC compliance, and not overpaying for phone service are and has delivered Next-Gen POTS solutions to organizations to improve their backup phone performance and save them money.

We want you to understand what Coeo’s Next-Gen POTS solution is and how it can help your organization so you can determine whether it is the right choice to improve your phone system.

If you would like to speak with our team to learn more about Next-Gen POTS, or any other phone solution, or ask any questions you may have you can schedule an appointment.TALK TO AN EXPERT

Now that you understand what Coeo’s Next-Gen POTS solution and whether it is the right choice for your organization, check out this article to learn the differences between Next-Gen POTS and SIP Trunking:

Jordan Pioth

When he's not creating content for Coeo, Jordan loves to watch sports, hang out with friends and family, and anything sneaker-related.